Excellent VPN Service. Many servers to choose from and it's fast.

The service has been outstanding. They have an excellent panel with lots of options to choose from!

After seeing an ad on Nord VPN I thought I would give them a try. Much to my surprise I can't fault them. What compels me to write this review is that through their services I have been able to access TV back at home. Being an expat getting a slice of home is always welcome.

The service has been consistent … Show more in delivery and I feel like im back at home ( even if its just for a few hours).

Nord is a great VPN provider, it has many servers to choose from, all around the world. I use it on my pc's and my phones as well as my business laptop, works great on all devices.

Nord VPN is easy to use, the windows and various IOS apps make connecting to any server as easy as ABC. The range of servers and countries offered is enormous and gives users both anonymity and access to services that may be blocked from their point of access. Some sites, BBC, Netflix, Hulu etc go through periodic rounds of blocking … Show more VPN servers but there always appears to be one or two NordVPN servers that manage to escape their attention. All in all an excellent service that's difficult to find fault with.

I've had Nord VPN for over 3 years and I can safely say it's a fantastic service!
I use it for video streaming all the time and it's been very fast all along.
Server connections are great, there are many to choose from, so you can always make sure you got the best one.
It has helped me through many instances when I'd … Show more want to watch something while traveling all over the world.
A 5-star service!

I'm very much satisfied with Nord vpn. I'm using the phone app mostly and it's working as it should, all the time. Setup was simple, so is the service itself, I believe anyone could learn to use it in no time. Support can come very handy if you don't understand how things work, my wife used their help to get … Show more started. All in all, it's an awesome service that we use and recommend to everyone in need of a vpn.

I have been a customer for about 6 months. Lots of that time I haven’t used nordVPN because of the spotty service. I can always connect but DNS doesn’t function, so I am unable to browse the web. Customer support is responsive but they just say try a different server, which works for a while (minutes to hours) but will … Show more eventually stop working.

I made a payment for a 3-year subscription but was ticked to find out I never got my login details. I contacted NordVPN via twitter, turned out I had supplied an invalid email address, and my access was restored in less than an hour.

Their reps were fast and super helpful. I was wowed! The VPN service is excellent and the … Show more customer service is above par. I'd recommend it again and again and again.

I've spent 3 days with NordVPN trying to renew a 2yr deal as an existing customer. At first, the plans on the website weren't appearing after heading to the "My Profile" section. This got fixed after I reported it - but wow - existing customers couldn't upgrade until I pointed that out.

So that gets resolved and we move on … Show more to buying the package. There's 3 options. I want the 2yr deal that isn't listed, but the code they're providing to me isn't working. So I screenshot, document, reply in. Get a response the next day telling me to do the same again. Great! I don't feel listened to and the person providing support is obviously *not* reading what I'm saying nor have they taken any notice of which browser I'm using when I have provided screenshots. I get tired of waiting, so I go to Twitter to get some help in public. I posed my tweet concisely, cutting exactly to the question but then I still had to explain myself and provide several screenshots.

Turns out - and get this - in 2017 - they do not support Chrome when using discount codes. As soon as I pop it onto Firefox, works a charm. Now I grew up in webdev. This is text into a box to enable a different deal... Not exactly a taxing thing but it took three explanations, three rounds of screenshots and a lot of frustration when they could just actually program their website a little better. I'm on the fence about renewing now, but at least we know now that their coders are second rate when it comes to the website. I'm not ungrateful, I have had great service from the VPN - ie usage. But the one time I needed help it turns out that it was their fault twice over. Once for not noticing my browser and second of all for not taking the time to recreate the issue I was facing and instead reiterating their previous statements, which I had already confirmed weren't working.

VPN access/software is great. Can do better on customer service. C-.