104 user reviews
Anna
2 helpful votes
Anna
2 helpful votes
I must say the live chat technical support is excellent. They have always been able to help me within several minutes. This is a professional hosting company. I recommend it!
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Bruno
1 helpful vote
Bruno
1 helpful vote
Good customer service, the uptime is 100% and with some tweaks and tools you can have a very fast website.
However the pricing policy is RIDICULOUS. With their most expensive tariff (GoGeek) I started off paying 11USD per month. If I want to renew my account for another year, the price will be MORE THAN DOUBLE. Even with "long-term" discounts of … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Hello Bruno,
It is correct that we offer discounts for new customers with the idea to give them the chance to test out our services at a low initial investment, but the discounts are clearly described as promotional and we inform new users before the sign up about our regular rates to be paid after the initial billing period.
… Show more
Regards
Raya
Customer Service Representative -
This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.
James
James
I've recently moved from bluehost (which is an absolute disaster). I am so thankful of Siteground for making the transfer so simple.
Me and my wife are not very technical but we do need our website for our business.
I have been with Siteground for only a short time but already I can say that they are miles better than my … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
GeniusTech Hub
1 helpful vote
I was promised to get my sites moved over after purchasing the hosting package but I am swing something different.
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Hi GeniusTech Hub,
We were sorry to hear that you are not happy with your customer experience.
We reviewed your case and we want to clarify the outcome of your site transfer request.
Please note that a website transfer service includes the transfer of one website or one full cPanel account.
In your pre-sales chat with … Show more
Regards
Raya
Customer Service Representative -
This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.
Ann English
I contacted Siteground's live chat and they sorted out my problems quickly. They were very helpful and gave clear instructions and advice.
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Michael Stanczak
Michael Stanczak
Before I chose Siteground, I went through lots and lots of amazing reviews and only a few negative ones, so I decided to give them a chance. A decision I'll never regret!
The customer service has been excellent from the very start, because I had to use their help often while setting up my site since I'm not a tech-expert. They … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Tina Chesterfield
Tina Chesterfield
I used a different host for a few wordpress sites and it was all well in the first year. The second year was a nightmare: frequent downtime, incompetent support and various other issues... So I had to switch and did a brief research on reliable hosting companies. I've had nothing short of a perfect experience since moving to SiteGround four … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Deon Eastburn Varonos
SiteGround has been very reliable and customer service is fast, efficient and very polite. All services and transfer of domain were up and running with no issues.
Just Do It. Make the Change to SiteGround.
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Teresa
1 helpful vote
I have been very impressed with Siteground from the outset. In particular their tech support which is brilliant.
I was fed up with my previous hosting as it was slow, subject to lots of downtime and attacks and one of my favorite plugins didn't work well with them as they did not support loopbacks.
I've had 100% uptime since April with … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Rob Schwartz
1 helpful vote
I've been hosting sites and had online businesses (all relatively small) for over two decades. I've tried many different hosts, and now run a small web dev business on the side. Siteground has the BEST service and consistent accounts for the price, BAR NONE. Yes, you can get better hosting for double or triple the price, but for most of … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.