We changed to SiteGround from Bluehost a few months ago. The migration process was a pain in the *** from a BlueHost perspective. BlueHost wasn't particularly willing to assist and kept sending us to a department that isn't even open during our local daylight hours.

This was after years of both technical and support issues. I could fill pages with the … Show more issues we went through with them (deleting our sites, making changes without our permission, just to name a couple).

When setting up on SiteGround, we found the process extremely simple. The support team were eager to assist and answered all our questions without any delay at all. This included a complete migration service where they located all our files in the correct places for us - email, sites, everything.

Last night I had to use SiteGround's technical support for the first time as we were having issues accessing the control panel, our sites and email. However, the services were all functioning when accessed from a device outside our house. In short, we found the issue was an old iPad trying to repeatedly login with invalid credentials from a previous account and that SiteGround had blocked our IP for security reasons. This is fine with me as I understand the reasons for it.

When contacting SiteGround support, the engineer (on live chat) responded in seconds at all times, unlike the lengthy delays between responses we always experienced with BlueHost. Not only did they track down the issue and resolved it immediately, they provided detailed information that led to the resolution above. This has enabled us to fix the issue on the iPad in question so that this doesn't happen again. At all times the engineer was helpful, cooperative, more than willing to assist and stayed online until we were happy to end the chat. This is in stark contrast to BlueHost, who were rude, uncooperative and pretty much blamed us for everything, plus refusing to provide additional information that would help with root cause analysis.

We're extremely happy that we moved our services to SiteGround and don't regret leaving BlueHost one bit.

I must say the live chat technical support is excellent. They have always been able to help me within several minutes. This is a professional hosting company. I recommend it!

Good customer service, the uptime is 100% and with some tweaks and tools you can have a very fast website.

However the pricing policy is RIDICULOUS. With their most expensive tariff (GoGeek) I started off paying 11USD per month. If I want to renew my account for another year, the price will be MORE THAN DOUBLE. Even with "long-term" discounts of … Show more 20% or 30%, the price to pay per month is 50% more at the very minimum. This is already too expensive for their services.

This tells me they're a company focusing on gaining new customers and don't give a crap about keeping existent ones. That's the only reason I'm moving to another hosting.

I've recently moved from bluehost (which is an absolute disaster). I am so thankful of Siteground for making the transfer so simple.

Me and my wife are not very technical but we do need our website for our business.

I have been with Siteground for only a short time but already I can say that they are miles better than my … Show more previous experience.

Thanks again.

I was promised to get my sites moved over after purchasing the hosting package but I am swing something different.

I contacted Siteground's live chat and they sorted out my problems quickly. They were very helpful and gave clear instructions and advice.

Before I chose Siteground, I went through lots and lots of amazing reviews and only a few negative ones, so I decided to give them a chance. A decision I'll never regret!

The customer service has been excellent from the very start, because I had to use their help often while setting up my site since I'm not a tech-expert. They … Show more were polite, understanding and very helpful each time.

After getting the site online, there practically hasn't been any need to contact the support, because everything's been going smoothly. Fast page-loading, no crashing... Keep up the good work Siteground!

I used a different host for a few wordpress sites and it was all well in the first year. The second year was a nightmare: frequent downtime, incompetent support and various other issues... So I had to switch and did a brief research on reliable hosting companies. I've had nothing short of a perfect experience since moving to SiteGround four … Show more months ago. No downtime, quick page loading and very friendly customer service technicians!

SiteGround has been very reliable and customer service is fast, efficient and very polite. All services and transfer of domain were up and running with no issues.

Just Do It. Make the Change to SiteGround.

I have been very impressed with Siteground from the outset. In particular their tech support which is brilliant.

I was fed up with my previous hosting as it was slow, subject to lots of downtime and attacks and one of my favorite plugins didn't work well with them as they did not support loopbacks.

I've had 100% uptime since April with … Show more Siteground and I'm trying to get all my clients moved over to Siteground as soon as I can. Their Wordpress hosting is really good, and there are backups, free SSLs etc on the GrowBig and GoGeek packages, a caching plugin and so on. Happy days.