Siteground

101 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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101 user reviews

“Not happy at the moment. ”
Reviewed

I was promised to get my sites moved over after purchasing the hosting package but I am swing something different.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

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Raya Verified, Customer Service Representative at Siteground,
responded about 1 year ago

Hi GeniusTech Hub,

We were sorry to hear that you are not happy with your customer experience.

We reviewed your case and we want to clarify the outcome of your site transfer request.

Please note that a website transfer service includes the transfer of one website or one full cPanel account.

In your pre-sales chat with Show more

Regards
Raya
Customer Service Representative -

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Excellent service via live chat”
Reviewed

I contacted Siteground's live chat and they sorted out my problems quickly. They were very helpful and gave clear instructions and advice.

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“Sign up today - You won't regret it!”
Reviewed

Before I chose Siteground, I went through lots and lots of amazing reviews and only a few negative ones, so I decided to give them a chance. A decision I'll never regret!

The customer service has been excellent from the very start, because I had to use their help often while setting up my site since I'm not a tech-expert. They Show more

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“Absolutely recommended!”
Reviewed

I used a different host for a few wordpress sites and it was all well in the first year. The second year was a nightmare: frequent downtime, incompetent support and various other issues... So I had to switch and did a brief research on reliable hosting companies. I've had nothing short of a perfect experience since moving to SiteGround four Show more

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“Fast. Great customer service.”
Reviewed

SiteGround has been very reliable and customer service is fast, efficient and very polite. All services and transfer of domain were up and running with no issues.

Just Do It. Make the Change to SiteGround.

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“Excellent hosting company”
Reviewed

I have been very impressed with Siteground from the outset. In particular their tech support which is brilliant.

I was fed up with my previous hosting as it was slow, subject to lots of downtime and attacks and one of my favorite plugins didn't work well with them as they did not support loopbacks.

I've had 100% uptime since April with Show more

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“ABSOLUTELY, POSITIVELY STELLAR!!”
Reviewed

I've been hosting sites and had online businesses (all relatively small) for over two decades. I've tried many different hosts, and now run a small web dev business on the side. Siteground has the BEST service and consistent accounts for the price, BAR NONE. Yes, you can get better hosting for double or triple the price, but for most of Show more

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“Fast servers, easy-to-use interface, and a great technical support team that's willing to really help.”
Reviewed

We've been with several different hosts over the past few years. None have provided the speed SiteGround offers, combined with their feature set. Being able to use PHP 7 was a big selling point, as was the free SSL certificate via Let's Encrypt. All this and more via cPanel access on a shared server. Pretty darn good.

Additionally, when an issue Show more

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“Overall positive, few glitches here and there”
Reviewed

I've been a Siteground customer for 3+ years. In various capacities, I have about 17 different WordPress sites hosted on Siteground (though they don't know that about me). For one personal site, we had a bit of a customer service glitch, and I was ready to pull all of my businesses and move it elsewhere. Thanks to Plamon in customer Show more

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“Very good”
Reviewed

SiteGround is my first web host. I'd done stacks of research before I stuck my toe in the water, and given the glowing reviews that SiteGround has for customer service on top of the promotional offer of 40% off the regular price, I decided to give them a try.
Before I signed up I had a couple of questions to ask, Show more

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Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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