Siteground

95 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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95 user reviews

“Flawless setup, great support”
Reviewed

We changed to SiteGround from Bluehost a few months ago. The migration process was a pain in the *** from a BlueHost perspective. BlueHost wasn't particularly willing to assist and kept sending us to a department that isn't even open during our local daylight hours.

This was after years of both technical and support issues. I could fill pages with the Show more

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Live Chat support is excellent!”
Reviewed

I must say the live chat technical support is excellent. They have always been able to help me within several minutes. This is a professional hosting company. I recommend it!

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“Need to work on their retention policy”
Reviewed

Good customer service, the uptime is 100% and with some tweaks and tools you can have a very fast website.

However the pricing policy is RIDICULOUS. With their most expensive tariff (GoGeek) I started off paying 11USD per month. If I want to renew my account for another year, the price will be MORE THAN DOUBLE. Even with "long-term" discounts of Show more

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Raya Verified, Customer Service Representative at Siteground,
responded about 1 year ago

Hello Bruno,

It is correct that we offer discounts for new customers with the idea to give them the chance to test out our services at a low initial investment, but the discounts are clearly described as promotional and we inform new users before the sign up about our regular rates to be paid after the initial billing period.
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Regards
Raya
Customer Service Representative -

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Excellent and very reliable”
Reviewed

I've recently moved from bluehost (which is an absolute disaster). I am so thankful of Siteground for making the transfer so simple.

Me and my wife are not very technical but we do need our website for our business.

I have been with Siteground for only a short time but already I can say that they are miles better than my Show more

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“Not happy at the moment. ”
Reviewed

I was promised to get my sites moved over after purchasing the hosting package but I am swing something different.

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Raya Verified, Customer Service Representative at Siteground,
responded about 1 year ago

Hi GeniusTech Hub,

We were sorry to hear that you are not happy with your customer experience.

We reviewed your case and we want to clarify the outcome of your site transfer request.

Please note that a website transfer service includes the transfer of one website or one full cPanel account.

In your pre-sales chat with Show more

Regards
Raya
Customer Service Representative -

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Excellent service via live chat”
Reviewed

I contacted Siteground's live chat and they sorted out my problems quickly. They were very helpful and gave clear instructions and advice.

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“Sign up today - You won't regret it!”
Reviewed

Before I chose Siteground, I went through lots and lots of amazing reviews and only a few negative ones, so I decided to give them a chance. A decision I'll never regret!

The customer service has been excellent from the very start, because I had to use their help often while setting up my site since I'm not a tech-expert. They Show more

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“Absolutely recommended!”
Reviewed

I used a different host for a few wordpress sites and it was all well in the first year. The second year was a nightmare: frequent downtime, incompetent support and various other issues... So I had to switch and did a brief research on reliable hosting companies. I've had nothing short of a perfect experience since moving to SiteGround four Show more

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“Fast. Great customer service.”
Reviewed

SiteGround has been very reliable and customer service is fast, efficient and very polite. All services and transfer of domain were up and running with no issues.

Just Do It. Make the Change to SiteGround.

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“Excellent hosting company”
Reviewed

I have been very impressed with Siteground from the outset. In particular their tech support which is brilliant.

I was fed up with my previous hosting as it was slow, subject to lots of downtime and attacks and one of my favorite plugins didn't work well with them as they did not support loopbacks.

I've had 100% uptime since April with Show more

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Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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