105 user reviews
Vicki
Siteground is awesome because they don't stop until the problem is solved and they never make non-tech folks like me feel like I am asking stupid questions - ever! I've been with Siteground since my website was hacked this winter. They are incredibly helpful and fast! For those of you who read that running a website is "easy" - that's … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Fran
Fran
I wasn't initially with Site Ground, but moved my sites from another host. No regrets whatsoever!
Support is the best I've encountered and worked with, haven't been on hold for more than a few minutes. They're not only fast, but patient, understanding and they know their stuff, that's the most important part.
Uptime is great, little issues from time to time, but … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Chris
The issues is something is pinging sitground.com with my email address but the wrong settings. Turns out the email client on my phone, Blue Mail, has a problem saving my SiteGround IMAP and SMTP settings. So they kept switching it back to something that was erroring out and siteground then blocked my IP in their firewall. My IP has been … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Krysten Quiles
From the get go I was really impressed with Siteground. I was having issues with my previous host and I chatted online with one of Siteground's customer service reps. I was considering switching but didn't want to do that if it was going to be just another bad experience.
I told the rep the problem I was having with my host … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Jane
Jane
Being new in the tech-world, Site Ground support has helped me a lot in creating and maintaining my website. They respond quickly every time I contact them and are able to help and guide me through the process of resolving an issue. I've been happy to have worked with them for almost a year now and will continue to do … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Tara
1 helpful vote
Each time I've chatted with the support team I've been overwhelmingly impressed. I've needed help often with my blog (I'm not a techie) & each time they have effectively and quickly addressed my issue!! I've been 100% pleased each time!!!
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Tom
From being charged an absurd amount of money for hosting, to customer service that is appaling, Siteground well and truly disappointed me. I use a number of different hosts as part of my work, and have never come across one as useless as Siteground.
Please strongly consider another hosting provider!!
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Hi Tom,
We were sorry to hear you are no longer satisfied with our services. We can see that you have been our customer since 2014, and our team has promptly assisted you with all requests for help and upgrades as your website has evolved and needed additional resources. You have renewed your account 2 times in that period, … Show more
Regards
Raya
Customer Service Representative -
This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.
Stacy
Stacy
I'm very happy with Site Ground, especially their support staff. I've never worked with such helpful team of people, often contacting me even after an issue is fixed, to make sure I won't make the same mistakes again. Being a beginner in this stuff, they have proven to be very very helpful and I'm so glad I signed up with … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Paul
Paul
I've been using Siteground for around two years. They provide a good reliable service for my WordPress websites and their tech support is superb.
I have never had to wait long for them to answer, their technicians are always very knowledgeable and friendly, and they nearly always go beyond just telling me the solution, they fix the problem.
Thanks Siteground
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.
Dora J.H.
Dora J.H.
I moved to Germany last year and I also had to move my website to a Europe-based hosting service because the US ones were too slow working from over here. I've been so positively surprised by Site Ground and wonder how I didn't come across them before. They've got amazing customer support, always reachable and willing to help and explain … Show more
This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.