Siteground

95 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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95 user reviews

“Siteground is awesome because they don't stop until the problem is solved”
Reviewed

Siteground is awesome because they don't stop until the problem is solved and they never make non-tech folks like me feel like I am asking stupid questions - ever! I've been with Siteground since my website was hacked this winter. They are incredibly helpful and fast! For those of you who read that running a website is "easy" - that's Show more

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“Just love them!”
Reviewed

I wasn't initially with Site Ground, but moved my sites from another host. No regrets whatsoever!
Support is the best I've encountered and worked with, haven't been on hold for more than a few minutes. They're not only fast, but patient, understanding and they know their stuff, that's the most important part.
Uptime is great, little issues from time to time, but Show more

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“Excellent”
Reviewed

The issues is something is pinging sitground.com with my email address but the wrong settings. Turns out the email client on my phone, Blue Mail, has a problem saving my SiteGround IMAP and SMTP settings. So they kept switching it back to something that was erroring out and siteground then blocked my IP in their firewall. My IP has been Show more

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“Fantastic, I adore their customer service!”
Reviewed

From the get go I was really impressed with Siteground. I was having issues with my previous host and I chatted online with one of Siteground's customer service reps. I was considering switching but didn't want to do that if it was going to be just another bad experience.

I told the rep the problem I was having with my host Show more

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“Highly recommended, for both techies and newbies”
Reviewed

Being new in the tech-world, Site Ground support has helped me a lot in creating and maintaining my website. They respond quickly every time I contact them and are able to help and guide me through the process of resolving an issue. I've been happy to have worked with them for almost a year now and will continue to do Show more

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“All my website worries were addressed.”
Reviewed

Each time I've chatted with the support team I've been overwhelmingly impressed. I've needed help often with my blog (I'm not a techie) & each time they have effectively and quickly addressed my issue!! I've been 100% pleased each time!!!

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“Absolutely shocking. Over priced and terrible customer service. ”
Reviewed

From being charged an absurd amount of money for hosting, to customer service that is appaling, Siteground well and truly disappointed me. I use a number of different hosts as part of my work, and have never come across one as useless as Siteground.

Please strongly consider another hosting provider!!

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Raya Verified, Customer Service Representative at Siteground,
responded 8 months ago

Hi Tom,

We were sorry to hear you are no longer satisfied with our services. We can see that you have been our customer since 2014, and our team has promptly assisted you with all requests for help and upgrades as your website has evolved and needed additional resources. You have renewed your account 2 times in that period, Show more

Regards
Raya
Customer Service Representative -

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Very helpful support team, especially recommend Site Ground to beginners”
Reviewed

I'm very happy with Site Ground, especially their support staff. I've never worked with such helpful team of people, often contacting me even after an issue is fixed, to make sure I won't make the same mistakes again. Being a beginner in this stuff, they have proven to be very very helpful and I'm so glad I signed up with Show more

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“Good service, good support”
Reviewed

I've been using Siteground for around two years. They provide a good reliable service for my WordPress websites and their tech support is superb.
I have never had to wait long for them to answer, their technicians are always very knowledgeable and friendly, and they nearly always go beyond just telling me the solution, they fix the problem.
Thanks Siteground

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“Awesome company! Especially the support team”
Reviewed

I moved to Germany last year and I also had to move my website to a Europe-based hosting service because the US ones were too slow working from over here. I've been so positively surprised by Site Ground and wonder how I didn't come across them before. They've got amazing customer support, always reachable and willing to help and explain Show more

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Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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