Siteground

101 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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101 user reviews

“Superb!!”
Reviewed

I got tired of the poor services and customer support at my last host, so I shopped around and found SiteGround.

They have an online chat that you can use to ask any questions before you sign up which is great!

After a few days, I made the leap and have not looked back since.

Every question I have asked via ticket Show more

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Great WordPress Hosting”
Reviewed

My experience with SiteGround has been excellent. I work on WordPress sites and rely on SiteGround's WordPress hosting. I have my clients select the GrowBig or GoGeek plans, depending on their needs. Since I develop a fair number of e-commerce sites, the PCI compliance on the GoGeek plan is important. Of course, the ability to set up a staging site Show more

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Excellent features and support”
Reviewed

I've been with Siteground for a number of years now, and have yet to have a problem with them. They offer a huge number of features out of the box, even on shared hosting (just in the last few weeks, I've been able to get automated HTTPS through LetsEncrypt, HTTP/2 support, and am looking at CloudFlare CDN support).

The service and Show more

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“Not so great”
Reviewed

I have no idea why everyone is raving about this company. I've had nothing but issues. It all started when I requested a restore job... They didn't have it despite me being led to believe backups are regularly completed.

Thankfully I do my own backup every few months.

I haven't left their hosting service but I definitely plan to do so at Show more

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“Idiotic and Utter Stupid”
Reviewed

The support does not have any idea as to what to do. The utter marketing that you get support within a hearbeat is utter fallacy. The shared hosting is not really even worth 1$ to be honest, I have had too much of a problem that I will stick with Digital Ocean or Google Cloud Platform knowing that I won't Show more

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“Service good. Hosting not so stable”
Reviewed

On the most part I've been happy with Siteground but I wouldn't say they're perfect. On at least 2 occasions this week my website has shown to have packet drops on pingdom. Whether that was at network layer, server layer or somewhere in between I am unsure. I tried to explain this to someone over there but they weren't listening Show more

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“Best hosting company I've used in the last 20 years, especially for Joomla and WordPress”
Reviewed

I've been using SiteGround VPS servers for about three years now. I've had as many as three servers with them, now I'm down to two because of their dynamic resource allocation system. First I'll list what I like best, then pros and cons.
Fastest support I've ever used for hosting, sometimes in less than a minute, but usually about 10 minutes. Show more

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“Very stable and FAST web hosting, with patient and helpful support staff”
Reviewed

The real litmus test of a webhost is how they handle a situation when things go wrong. Our commercial photography studio's website, at https://www.fsequence.photography is our lifeblood and any outages can cost us time, money and clients. In the year since we've been hosted through Siteground, I have never witnessed a site outage.

Recently, we decided to make the switch Show more

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“Excellent customer service and great product!!”
Reviewed

Siteground has been such an excellent host! Their customer service is ridiculously quick and crazy knowledgable. I've only contacted them a couple of times but they were honestly delightful to speak with. Their people are great to talk to in general, if you ever catch them at a conference, make sure to have a conversation, you won't regret it. Also, Show more

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“Hosting for WordPress fanatics, by WordPress fanatics”
Reviewed

I've had my site hosted with GoDaddy. It was fine until traffic was actually hitting my site.
I got a recommendation on SiteGround and I'm happy I followed it. SiteGround tech team took care of the migration process and transferred the site. They also assisted a lot in troubleshooting until everything was up and running. Except for some expect downtime the Show more

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Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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