Siteground

105 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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105 user reviews

“Good value for money”
Reviewed

Me and my wife have a smal business. We don't really understand technology much. But our web designer told us to get hosting. He suggested siteground.

I must say their service has been wonderful. The technical support teams are very patient.

Our website is fast, our customers can get to our services quickly and it's excellent value for money.

Thank you Siteground.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“SiteGround Has Never Failed Me”
Reviewed

I am so happy I migrated over to SiteGround. Since moving over a year ago, I have had ZERO downtime, tech support has always been quick to respond, and takes care of any issue or questions I may have. Friendly tech support! Have also recommended SiteGround to all of my clients due to the reliable service, and tech support.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Excellent Customer Service”
Reviewed

I had a few queries regarding the services provided by Siteground and was helped by Nikola N who provided outstanding support bringing clarity on the topics I was stuggling with.

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“HORRIBLE! Don't believe unlimited this or that - So many bottlenecks and VERY LOW limits on everything”
Reviewed

Misleading unlimited bla bla. I had to upgrade my hosting service to the top tier within three months to GO Geek Plan which is supposed to be the most generous plan, and yet I kept running into "Node limits" "CPU overage limits" file count limits, traffic limits .... never ending! I even had to DELETE vital email accounts (I only Show more

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Raya Verified, Customer Service Representative at Siteground,
responded 10 months ago

Hello Zaid,


We were sorry to hear you are not satisfied with our service. We have reviewed the issues you reported with using your account and we would like to add some clarifications to the points you have raised.



With regard to resources available on your plan, we disagree that we have provided you with misleading information. We Show more

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Excellent”
Reviewed

Siteground have been extremely helpful in migrating my website after experiencing a disastrous customer service at Hostgator. Thanks team!

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Siteground sponsored by Gateway Timeout”
Reviewed

I do like Siteground, their support is amazing but never have I experienced so many Gateway Timeouts as I have with them. If your site even remotely 'grows big', Siteground just cannot cope with the load. It's really disappointing. I guess you get what you pay for, the free lure of SSL got me hooked but I'm paying the price Show more

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Raya Verified, Customer Service Representative at Siteground,
responded about 1 year ago

Hello Adam,

For us any feedback on improving the experience for our clients is always useful. We were sorry to hear you are experiencing many Gateway Timeous and we would like to review how our team has addressed your case.

We are determined to help our customers to the best of our abilities, so if you send us Show more

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Nearly perfect”
Reviewed

I liked Site Ground even before I got my site with them. I was doing some research before I chose my host and they were the ones that stood out with answers to everything I wanted to know. Plain and simple.
Fast forward a year, my website works nearly perfectly. Any inquiry I had over the past year was addressed super-fast Show more

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“Excellent”
Reviewed

Outstanding hosting company.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Recommended for any hosting, especially wordpress”
Reviewed

I'm running a not-so-big wordpress site, but get around 400-600 visitors a day. My previous host couldn't even keep up with it, so I had users complaining they couldn't visit my site or it was too slow at times. Site Ground fixed all of that. Since I moved to them, the site's been constantly up and loading fast for everyone. Show more

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“Outstanding!!”
Reviewed

My biggest issue with my previous host was the support. Or lack thereof. Site Ground fill in that void, big time. I haven't been involved with any other company (in real life or online) who takes such good care of its customers and is ready and willing to help anytime! Their support team is outstanding!

I don't even need to use Show more

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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