Siteground

82 user reviews

Founded in 2004 and led by Tenko Nikolov, Siteground offers scalable Shared and Cloud based Web Hosting, Wordpress Hosting, Joomla Hosting, in addition to Reseller and Dedicated Solutions designed to meet a variety of needs. SiteGround brands it’s shared hosting options as “StarUp”, “GrowBig” and “GoGeek”. These options are optimized to meet the demands of 10,000, 25,000 and 100,000 monthly visits per month respectively. Designed for developers and enterprise class users, SiteGround’s cloud based options come with 24/7 “VIP” support with a guaranteed, less-than-10 minute wait time on newly opened customer service tickets. They also offer automatically scaling resources, fully managed servers and daily back ups. The firm’s dedicated server options come in three classes: “Entry”, “Power”, and “Enterprise”. They all come with complete management and around the clock “VIP” customer support. SiteGround’s Joomla and Wordpress hosting options come stocked with 1-click simple installation, advanced template options and complete tutorials. SiteGround utilizes data centers located around the world. These are based in Chicago, IL, London, UK, Amsterdam, NL and Singapore, SG. They are all temperature controlled and secured 24 hours a day, with biometric measures and human security and bullet-proof lobbies.

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82 user reviews

“9 months and 0 complaints! ”
Reviewed

I have had no issues to date with Siteground as my host for my wordpress blog. I was surprised how easy it was to set up and so far how easy it has been to maintain. Definitely recommend!

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Excellent”
Reviewed

I've been with siteground for 14 months and they've always been excellent. Every enquiry I've raised with them has been answered quickly and accurately, even when it's been my fault. The advisors are knowledgeable and helpful and are always willing to walk you through something if you're not sure about it. I've never had a problem with Siteground and will Show more

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“Poor support”
Reviewed

Overall experience with support team is frustrating. They don't inform customer well in advance before taking maintenance.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

Avatar
Raya Verified, Customer Service Representative at Siteground,
responded 4 days ago

Hi Snehal,

We were sorry to hear you have not been satisfied with our support and checked your account.

We can see that our team has resolved all reported issues you have submitted via the HelpDesk system yesterday.

Please note in case any ticket was not handled well you can escalate it for a review by a Show more

Regards
Raya
Customer Service Representative -

This response is the subjective opinion of the management representative and not of Host Advisor Pty Ltd.

“Quick troubleshooting. Good support and good value for shared hosting.”
Reviewed

The Siteground support team is always helpful and tries to get you instant help for hosting related problems! You can do a lot of modification yourself by using cPanel. I don't regret to have chosen Siteground as a hosting provider.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“The best host”
Reviewed

Site Ground is the best! Love their support, always acting fast and solving issues efficiently. I've got 3 domains, and plan to move my other 3 ones from my first host. Hosting with Site Ground just can't be beat.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Would recommend them 101%”
Reviewed

I've never had a better experience with tech support, out of any field. Such professionals, and on the other hand, making you feel like you're friends! Not even gonna start on their knowledge, they have it in tons. I always recommend Site Ground whenever a conversation about web hosting pops up!

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“Good product and fantastic support”
Reviewed

Great for hosting Wordpress, very fast and lots of useful stuff like their proprietary cacheing plug-in and one click https. Where they really shine is in their customer service. It's far and away the best I've ever used, fast, knowledgeable and friendly.

Not the cheapest but value for money is better than bargain basement rubbish.

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“Siteground is awesome because they don't stop until the problem is solved”
Reviewed

Siteground is awesome because they don't stop until the problem is solved and they never make non-tech folks like me feel like I am asking stupid questions - ever! I've been with Siteground since my website was hacked this winter. They are incredibly helpful and fast! For those of you who read that running a website is "easy" - that's Show more

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“Just love them!”
Reviewed

I wasn't initially with Site Ground, but moved my sites from another host. No regrets whatsoever!
Support is the best I've encountered and worked with, haven't been on hold for more than a few minutes. They're not only fast, but patient, understanding and they know their stuff, that's the most important part.
Uptime is great, little issues from time to time, but Show more

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“Excellent”
Reviewed

The issues is something is pinging sitground.com with my email address but the wrong settings. Turns out the email client on my phone, Blue Mail, has a problem saving my SiteGround IMAP and SMTP settings. So they kept switching it back to something that was erroring out and siteground then blocked my IP in their firewall. My IP has been Show more

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Siteground features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Free Domain
  • Regular Backups
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Parked Domains
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Domains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Credit Card
  • MySQL Databases
  • PHP 5
  • PHP 7
  • cPanel
  • Free Website Migration

Official description provided by Siteground

Founded in 2004 by a few university friends, SiteGround gradually but steadily turned into a leading web hosting service provider. With only a handful of people working from their university dorm rooms in the beginning, today the company has more than 280 employees and is constantly growing. We process 1500+ tickets, 800+ phone calls and 2000+ chat requests per day. We proudly host more than 450 000 domains with this number growing by the hour.

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