This is one of the best hosts out there, I've been constantly impressed with their service. The support would even contact me to let me know there were some issues, and fix them right away, before I even realized there were any issues in the first place. It's very affordable too, I've got a dozen sites and I'm happy with … Show more the service from Lunarpages on all of them

Lunarpages offer a good hosting overall, but what I especially like is their tech support team. Customer service is one of their best aspects and the reason I stayed with them for 3 years (and counting). They seem to be very knowledgeable and efficient in solving whatever issue they come across, unlike others I've contacted who are robot-like and lack … Show more any human emotion and are unhelpful most of the time. It happened with more than one of my previous hosts, but now Lunarpages has my back and I couldn't recommend them more

I love Lunarpages and have been with them for years. Their service works great, and I feel it is well positioned and priced for someone like myself. Hosting meets my needs, and it is relatively easy to do what I need to do within their system. Although they have changed interfaces and sometimes finding where to do things is more … Show more challenging now. Overall, I like them.

The issues I have with them come in the way of support. It is either hit or miss. Sometimes you get someone that can solve an issue in one minute and other times; the train comes off the tracks. I've had responses that had absolutely nothing to do with the issue at hand, or they start making requests that won't even begin to fix it.

I signed up for the shared managed support and thought this would be a better level of support. I'm finding it is not. The person working on my case has been inefficient and not as skilled as I would expect them to be. They have been unprofessional in their responses basically accusing me of being stupid. I'm trying to get in touch with a "supervisor" to resolve this, but right now they have left a bad taste in my mouth for the paid support.

Overall, I'm sure other places deal with the same issues, but as LunarPages has grown, the support has not kept up. Hopefully, they will work on this, but I don't feel like my voice is heard when I raise issues.

I've used Lunarpages Managed Hosting for about 4 years and I've always been satisfied with their overall service. Support is outstanding, they're a team of trained professionals and are available at all times. I also like that I'm paying monthly, makes it easier for me, instead of paying for the whole year in advance.

I moved to Lunarpages from another host, after having the worst service possible. I've since been a happy customer for almost 7 years. The migration was easy and everything was working perfectly within a few hours. No words for the customer support, they are just awesome. Always quick to react and know what to do in any situation. I wouldn't … Show more switch to another host again!

I'm very satisfied with Lunarpages and the service they provide. They've got great tech support, which I didn't NEED to contact often, but every time I did - they responded fast and helped right away. They are also very affordable, cheaper than the "bigger" companies, yet providing BETTER services!

I'm at the end of my Lunar Pages deal, but I'm not renewing this time. I was with them for 6 years and I think it's enough, because they no longer provide me with the same service as before.
I even used to recommend them all over the place, back when they used to be the best. Price has increased (or … Show more more probably, other cheaper and better hosts appeared) over the years, so I can't continue working with them, it just doesn't pay off.
Speed is significantly slower these days, so are the responses from the support folks and the NEED to contact them increased as well. I'm browsing through a few other hosts to switch to.

I've had experience with various Lunar Pages hosting plans and the more you pay, the better service you get (as expected). If you need a stable website and better support, sign up for the more expensive plans (which are not THAT expensive anyway).

I've been using Lunarpages for 6 years and can say that the service has declined its quality over the years. They were so much better before, now even the waiting times for support are much higher, let alone the features and service itself. Part of the issues are apparently caused by the physical location of their servers which is pretty … Show more far from me, so I'm going to have to move to a company that's based around the US East Coast.

I've had multiple accounts with Lunarpages over the last 9 years, but none right now. I moved away due to the lack of good support in the later years, it was a difficult task getting help when the sites were down (and they did go down more often than before). What used to take a few hours to get fixed, … Show more started spreading to days of bouncing between representatives until someone would eventually solve it. I could not deal with that anymore, so I switched away.