Hostgator

166 user reviews

Founded in Boca Raton, FL in 2002 and now led by CEO Adam Farar in Austin,TX, HostGator offers comprehensive Web, Cloud, Wordpress and Reseller Hosting plans, in addition to VPS and Dedicated servers. They also offer complete domain name management and registry across a variety of TLD’s. The firm’s web hosting options offer unlimited free sub-domains, extensive free web development templates, free migration and domain transfer and the option for 52 free scripts to be added to an account seamlessly. HostGator’s cloud hosting options come with integrated caching, advanced measurement tools for tracking performance metrics and tools for managing resource allocation. This company’s Wordpress, Reseller, VPS and Dedicated options offer customers customizable, scalable and measurable tools for increasing web presence and maximizing profits. HostGator offers 24/7 customer service, advanced video tutorials, forums, knowledge base articles and live chat.

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166 user reviews

“Used to be great, now the worst customer service ever ”
Reviewed

If your website gets tagged for a terms of service/CPU usage infraction, without warning, they will disable your website until it is resolved. Even if you resolve the issue right away, it will take several days for a senior tech to sign off that the issue has been resolved. In the meantime, your website will be down during the entire Show more

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“Lousy and incompetent”
Reviewed

I think management has some severe issues with training. The service is absolutely unacceptable.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“From excellent to not-so-good within a year.”
Reviewed

I used to be the number one hostgator fan. I used their shared hosting service for more than 5 years, and it was my go to hosting service for every new client I booked.

Within a year, my sites started crashing, servers became extra slow and customer service went from EXCELLENT to really mediocre. I called their customer service at Show more

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“Pathetic”
Reviewed

I purchased my hosting from HostGator but my domain pointed to silly ztomy.com. Upon discussing the issue over chat, the technical guy updated NS and removed ztomy.com from NS and it worked fine for 2-3 days. He assured me that it wont happen again and automatically ztomy.com NS won't be added. But after 4 days I again faced same issue. Show more

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“Absolutely horrible customer service.”
Reviewed

We had a dedicated server with them and the customer service is the worst. Our Houston office is not too far from theirs and one day after being on hold for an hour I went and drove over there. I arrive and they have a large thing of mimosas sitting on the front desk and no one there. When someone Show more

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“They still charge me, even after cancelling my account”
Reviewed

I cancelled my Host Gator account 3 months ago, and still got billed the months after that! I've been contacting the billing and support teams throughout all that time and they still charged me this month. I regret signing up with them in the first place, the hosting was problematic all the time. I wouldn't recommend them to anyone, totally Show more

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“Unacceptable”
Reviewed

My site down for last 6 hours because of HostGator server issues. No warnings - they just take their customers sites down to perform 'upgrades'. No care of the fact that you just literally took down someone's business. Unacceptable.

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“A positive hosting experience”
Reviewed

I used lots of HostGator's features while setting up my website. I created it from scratch with their help, and hardly ever had any problems with uptime. They're much cheaper than other hosts and have served me well in the past 4 years.

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“Effective and efficient. ”
Reviewed

Hostgator responded very quickly to my request for website transfer and kept me updated with progress via live chat and their ticket system.

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“Happy I switched to Host Gator ”
Reviewed

Host Gator staff have been very helpful while I moved 2 of my websites with them. I'm getting much better service with them, compared to my former host. The whole migration was done in 2-3 hours and everything was working perfectly from the start. I'm happy I switched to Host Gator and I hope I don't change hosts again.

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

Hostgator features

  • 99.9% Uptime Guarantee
  • 24/7 Support
  • Money Back Guarantee
  • Regular Backups
  • Unmetered Bandwidth
  • 1 Click Script Installs
  • Add-on Domains
  • Blogs
  • Content Management Systems
  • Free Website Templates
  • FTP Access
  • IMAP / Pop 3
  • Optional Dedicated IP Address
  • Secure Shell (SSH) Access
  • SPAM Protection
  • Subdomains
  • Unlimited Email Accounts
  • Web File Manager
  • Webmail
  • Email ticket support
  • Live Chat
  • Phone Support
  • Bank Deposit
  • Cheque
  • Credit Card
  • Paypal
  • CGI
  • CPAN
  • Cron Job Scheduling
  • Curl
  • Fast CGI
  • MySQL Databases
  • Perl
  • PHP 5
  • Python
  • Ruby on Rails
  • cPanel
  • Free Website Migration

  • Adult Web Hosting Allowed

Official description provided by Hostgator

HostGator is a leading provider of web hosting and related services.

Founded in a Florida dorm room in 2002, HostGator is now headquartered in Houston and Austin, Texas, with several international offices located throughout the globe. A subsidiary of the Endurance International Group, HostGator provides its full range of web hosting services, including domain registrations and web design, to a customer base that runs the gamut from hobbyists up through Fortune 500 companies.

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