quick and fast troubleshooting. clear explanation for end user like me.

I'll move all my future work there. It's also fast.

Had help from Denys Malenchuk today on a domain forwarding issue. As always with FastComet, fast, competent support, delivered in a proactive, 'happy to help' way.

I cannot recommend your support enough - it makes a huge difference and is a definite business differentiator. I recommend you to anyone and everyone, especially for the support.

Denys Malenchuk assisted me today with an ERR_NAME_RESOLUTION_FAILED error. His suggestions worked. Great customer service. Thankyou very much :)

Thought I'd leave a review as I am consistently impressed by the level of customer service provided by FastComet. Very fast response, accurate assistance, and extremely professional. Most recent support I received was from Denys who reflected those top quality characteristics. I highly recommend FastComet to everyone for their web hosting needs. In fact, I am so impressed that I … Show more am in the process of transferring all my websites to FastComet as each expires from their respective providers.

It's just what I need, complete information and really 24/7/365 days of support.

Really a great job by Denys Malenchuk, in the support.

I first reached out to the live chat support.
He was spot on with what I needed to help me in a very bad situation.
I did as I was directed.

I received a note from Nikolay S. and asked for more information.
He said exactly what support needed from me.
I did as I was directed.

FastComet support took the information I gave them and … Show more received my website from their backup.
I received a note from Denys Malenchuk stating what was completed.
He also asked what back up date did I want my site received for.
He gave me two date options. This worked out well.

I finally received a note from Denys Malenchuk informing me that the restore was completed and if I needed anything else, just reply to the support ticket.

Just like to say thanks for a quick and painless job.
The recovery of my site was spot on.

Thanks to all that helped with this issue.

Mel Shadley

I'm not sure how to achieve a change of primary domain name without going through the additional step I always have to. I think a standard initial response is sent out without reading the contents of my submission. But I get what I want quite quickly, so I can live with that.

The customer care never disappoints me with their response. They assist and help me sort out most of my problems very fast and efficient. Kudos to Denys Malenchuk for his great work.

Yet again I am thrilled with the support service at fastcomet.
Every question has been answered and things just get done for me in an instant.
A big thanks to Denys Malenchuk for answering and solving my last issue about emails, everything is sorted.