Good advice and support from Martin yesterday, and today Lisa G and Jack Mason took great care of me as Jack transferred my website from my old host. It's only day 1 so can't comment on the actual hosting, but the people are great.

I have hosted over 8 website with them and the kind of support they give is simply awesome.

Their team is great and does a great work.

This review is for my today's work, these staff members helped me:
Jack Mason, Leon C.

Hello,
The Support is 10/10. The hosting speed is ~7/10. Prices are 8/10.
Overall, I like the service they provide and the fact that the support is very helpful.
Jack Mason and Kyle G. especially in my experience.

Thank you for the great service!

It does not matter morning, midnight, winter or summer FastComet stuff works hard for their clients. You guys are N1 !!! Jack Mason - helped me on 6 am. Thank you!

Great power offered at a decent price, and even greater support!
One of their staff members, Jack Mason, saved my day. They really answer in max. 10 minutes and can really do anything so your business is up and running.

Keep up the good work!

FastComet is THE REAL DEAL! You truly can't go wrong with this host. I'm super happy and they've helped me very good from day one. I always recommend them to my friends.

I want to take this opportunity to especially thank the SUPER TECHNICAL SUPPORT TEAM whom I've gotten to know through time. Thank you Jack M., Stan P., Leon … Show more C., Kyle G., Charlie P., Marin Y., Ivan B., Bryan J. and Peter W. I could've never done it without your unwavering support, encouraging remarks and life saving recommendations and help! EACH AND EVERY ONE OF YOU IS A TECH SUPERSTAR!

Cheers,

Zakariae from the Netherlands (Amsterdam)

Support at Fastcomet has been great...none of the headaches that I have gotten from other hosting.
Jack Mason and the rest of the team are always polite and helpful.

I stumbled upon lots of positive reviews for FastComet so I decided to give them a try, since I needed to get as far away as possible from my ex-host. Especially in the support department.

I can't complain much, but it's not flawless either. Most of the users I've read reviews from said they haven't experienced ANY (??) downtime, yet I … Show more still do occasionally. It's not too often, so I can forgive them that, they're cheap as hell on the other hand, which is a big plus. A little downtime now and then, we can live with that.

Another issue I've been having is I can never fully upload files larger than 300-400MB without crashing my browser. Not sure if it's the host's issue or something on my end.

Other than that, it's been a satisfactory experience overall.

Having tried many hosting services in the last 15 years, I have to say I was happy to come across FastComet. They're not a very big or well-known company, but the service they provide is astounding. They can easily be compared to the biggest hosting companies out there.

Support is great and fast-responding. They just get things done and you don't … Show more have to wait for days to get a reply to your ticket, like other companies tend to do.

Pricing is great too, I'd go as far as saying it's a bit too cheap, considering all you get!

I was looking for a cloud server that can host Dreamfactory. When I searched it on google, FastComet was the 1st to come up with 150+ reviews and a 5 star rating. I was surprised that I only need to pay 4 USD a month for Dreamfactory hosting, but I still asked their customer service if all the information that … Show more I said was true.

They kept on saying, "Yes you can host a dreamfactory on this cloud server, just ask our technical team to install it", "Yes you can also host other websites as well". I thought that it was too good to be true but I still availed the e-commerce plan.

I got a 1 year subscription with 70+ USD and as I looked into the cPanel and Client interface, I see no trace of DreamFactory. So I asked technical support if they can install it for me. Then I got furious at their answer. They said that they couldn't install DreamFactory because what I avail was a "SHARED CLOUD" and that I have to get a VPS or dedicated server for them to install it. I was aware of the limitation of a shared cloud, but fuck what was reported to me was not what said in their website and by their sales support. They said they were sorry and that the information on the website was based on their previous server setup, but since they had a server upgrade all the information on that website is practically out dated.

I immediately asked for a refund because I was furious and disappointed on what happened. Now a few days passed by and there's still no update on my refund. They did, however, updated the content on their website.

OLD LINK: https://www.fastcomet.com/dreamfactory-hosting
NEW LINK: https://www.fastcomet.com/dreamfactory-vps-hosting