Always helpful. Competitive prices.

I just had an issue with the settings of PHP and Jack Mason has answered my ticket resolving the issue in 20min max. Just amazing service. After more than a year with FastComet, I'm more than happy with the service.

Thank you.
David

After spending three days with an unexpected upload problem that had my website unpresentable for public use, I was writing a service cancellation when Jack's reply arrived in my email. My sense of him was that he understood and would do whatever he could to resolve the problem and that is exactly what he did.

I have had multiple websites on almost all major hosting (I could find on top 10 of the google search) for over 10 years. This is the first time I ever want to write a great review, to share my GREAT EXPERIENCE with the GREAT SUPPORT I get from FASTCOMET.

Any online business would know that the need to keep your … Show more online stores up on a hosting, is much more that just a stable hardware and network infrastructure. In fact, the SUPPORT Level a hosting could provide, is more critical to the survival of my Feather Flag online business.

I recently signed up with FastComet and really to my surprise, their support team could provide such an AAA+++ grade support that I have never experienced elsewhere before. They are always helpful with a REAL 24/7 support on all my technical needs.

I really want to take this opportunity to express my sincere thanks to JACK MASON (my hero of the FASTCOMET Support Team), who are so devoted to help (even on Sun) in optimizing my server and websites. It is definitely far beyond the scope of support that any other hosting could provide. With the help of Jack, I now got a quantum leap in the Performance Grade and Loading Speed of my banner online shop.

Their support is really WORTH A THOUSAND GOLD, that really WIN A THOUSAND MILES from all other hosting I have ever used!

AWESOME! GREAT! THANKS!

Support is trully great here. Fast responses, straight to the point.... WOW....

I submitted a ticket like 5 minutes ago.... And Jack Mason already fixed my issue....

Amazing hosting....

I am in love with FastComet! Everything is of the best quality! All staff are very friendly and dedicated! They very quickly answer questions and solve problems.

Jack Mason from Technical Support Team helped me and taught me something new, (thank you) I am very happy that I chose this company!

Thank you guys!

Great support also for delicate and important situations, a special thank you to Jack Mason for the help!

had few issues, support was helpful and very responsive!

great job Jack Mason!

After 15 days and setting up more than 5 technical support tickets, I believe that this company has a very impressive and responsive support team

Simply put: The BEST customer service I've Ever received from a hosting provider!