I have been a VPS (and now DS) client of many of the well and perhaps not so well known hosting providers for the last decade. Each time I was entrusting my company's and its clientelle's business digital presence to some highly advertised and much promising firms. Well, I think my odyssey ends with FastComet.

Without any reservations, I highly recommend … Show more FastComet at the very least for their VPS ecosystem which is not only quite competitively priced but also impressively designed to cover holistically the needs of a small to a large company. It's like having recruited a whole IT dept. with the hardware all preconfigured and smoothly working so that you may focus on your business!

My work is all about marketing and the one thing I consult my clients is to not think how they will lure a prospect to purchase but to focus on how to turn him/her into their best brand ambassador (meaning after sales). Well, this customer support team is giving me lessons everytime I contact them. Their courtesy, deep technical knowledge, willingness to assist, speed to escalate an unresolved issue, responsiveness, these are some of the regular characteristics I am receiving and of course enjoying when I open a ticket to them.

Lastly, I don't believe it has anything to do about the money but it has everything about the attitude and how they position themselves in this global arena!

fast enough with excellent support

Once a new ticket is submitted, the answer is almost inmediatly.
The customer support people are very professional and "solve problems".
Denys Malenchuk recently helped me to solve a serious problem with my site.

Since we have been using FastComet everything is working flawless with our sites, domain transfering and tools instalations. We are really happy with the service and support FastComet Provides. I recommended FastComet to as many persons as I can. We will be working with FastComet for sure!

I am writing this feedback with great joy. I have no words to describe how happy I am with Fastcomet. After 8 years I changed my server company. I am paying 4 times less than before and I get better results, not just for my websites, also for myself as the support is so incredibly fast that makes me save … Show more tons of time + they are always happy to help.

Since I decided to switch to FastComet, I think I made the right decision. Now I have excellent technical support and fast servers.

Aside from the smooth transition of my website, the customer support is Superb. The entire team is patient, kind and very understanding .

No matter what requests or concerns I have, they share detailed information to ensure I am abundantly clear about what is necessary to get done, or what they are doing to ensure things continue running smoothly with my … Show more web service.

It Doesn't matter how expert we are, when faced with a technical problem, we all feel that unsettling feeling of anxiety.

At Fastcomet, I just know they have my back, and they understand timing is everything.

keep up the phenomenal job you do.

Thanks

The time response was amazing!
I had an issue with the update of the SRV records for my domain name. O365 was not seeing them. I updated the ticket and Denys Malenchuk happened to respond that time! In one minute, literally, he resolved the issue!!
I am always so happy to see Denys being in charge of my tickets!! I know … Show more that my issues will be resolved ASAP!!!

Thank you Denys!!

I am very happy with your support.

All your support Team staff are excellent.

Thank you.