I designed my own website with the help from 1&1 and their tech support. It's been a great experience overall and it's the cheapest (yet very good and reliable) web host I've ever used. I wouldn't go back to another host, let alone try a new one, it is the perfect one for me at the moment and I'd like … Show more to recommend them as well, you can't go wrong choosing 1&1!

Had used 1&1 before for other sites off and on for years (when they had a free 3-year preview many years ago), I had left them and used free, then premium WordPress.com hosting. But my subscription was running out and not satisfied with the limited options with the WordPress.com premium package, the best I could get close to self-hosted WordPress … Show more was to pay $250/year for the WordPress.com Business package. Uh, how about NO? I moved my WordPress.com blog over to 1&1, and I'm paying 75% less than I was with WordPress.com.

Setup: easy. Just a few clicks and done.
S/FTP access is a must for me. 1&1 has it.
Emails... I need em. Not just a G Suite account with an extra cost, not an email alias forwarding to a Gmail or free-mail account, but full IMAP/SMTP and webmail access. People might email me, and if my reply is coming from a Gmail address, the professional image is then diminished. Not so with 1&1. And if I need a quick throwaway address, done.
WordPress installation was a simple 5-minute process! Installing WordPress is not easy for most. You might Google for how to do it, but it's a long process. Instead, you go to your Control Panel, go to "1&1 Apps", click WordPress, and within 5 minutes, a new WordPress blog is set up.
I can go on and on and on. But you get it, hopefully.

I just don't get the negative reviews of this host. I really don't. I've used them before and I am with them again, and I've never had a problem.

I've got multiple domains on 1&1, as well as a few wordpress sites. They're cheap, easy to use and maintain - what else would you look for in a host? Support is also quite good when needed, but I haven't had any big problems at all.

I've got a few domains and a shared hosting plan with 1&1 and it's been a satisfying experience so far. There have been some minor issues and their customer service tried their best to help each time. It's overall a good web host with reasonable pricing.

Single repetitive issue, 12 instances of it happening and every single time I have to spend 2 hours on the phone jumping through hoops and with broken promises of things not happening again.

Avoid

The max php time limit is too low so can't use wordpress. The support staff put you on hold for 10 minutes each time just to answer a question. They don't seem to know anything. I can't keep phoning up. I end up on hold for at least 30 mins in total for each call.

Helpful with responses.

Easier to cancel contract then trying to get them to bill correctly, after 2 years gave up entirely and canceled everything.

I recently purchased a few domains from 1&1 and I have to say it was the best experience I've had with a domain registrar. It was quick, easy, with no unnecessary complications and sites have been running smoothly so far. I'll definitely use them again for more domains.

It's been a great experience from signing up to working with 1&1, with no problems whatsoever.

I've got 2 shared sites and over 10 domains with 1&1 and haven't had an issue with any of them.

I've been a happy customer for almost 5 years and recommended them to many associates and they all share the same thoughts.