I have been a loyal customer to Liquid Web for over 12 years, but they've installed changes over the past year that has even their tech department complaining.

They've now changed their billing cycle from Net 15 days to Net 0 and they will consider your bill 'past due' one day after they issue it. They are requiring customers to … Show more be forced into AutoPay whether they want to do it or not rather than choose when you want to pay. They will then charge you on that day and if you don't pay, you will be suspended immediately. No more paying within 30 days of receiving bill. It's either pay when they bill you or you're cut off.

I spoke directly with a Supervisor there, and they were very rude about this and didn't care if you are a loyal customer or not. He actually said that customers complained that Liquid Web wasn't harsh enough in enforcing the billing which I find absolutely hard to believe. We can no longer promote Liquid Web as their Customer Service has truly suffered over the past year and you will be on hold for a long long time. Sad to see a once great company turn into this.

Liquid Web has been my primary web host for most of mine and other websites I've worked on. It's simply the best out there regarding reliability, professionalism, customer support and basically everything you look for in a host. I often praise their support representatives, they are No.1 when it comes to solving hosting related issues. I'm using a few other … Show more hosts and none can compare to Liquid Web, especially in the support department.

Liquidweb are the best in everything they do. I've been with them on and off for nearly 10 years, they were my choice for every website I created since highschool. Not that I can compare them to any other host, since I've only been using them, but I believe they truly deserve the "BEST" title. Support is, as they say … Show more themselves, heroic and they are not wrong. Very dedicated and highly trained professionals, they have helped me countless times with all the websites. As for pricing, it is totally justified and worth every cent!

I'm using Liquid Web's VPS Hosting and I've been mostly happy all these years. I've been with them for over 20 of my projects in the past 8 years and still haven't found a better host. Their support is truly heroic and along with the service they provide, they are the best in the hosting game.

I've been using them for a long time, around 10 years now and I've got nothing but good words for the overall service. Got a few accounts and I'm planning on signing up for a few more soon, because I'm working on different projects. It's been constantly reliable and working just as it should. Their support has some of the … Show more best technicians I've encountered in the business. A 5-star service in all aspects

I've maintained a website for thirteen years and been with Liquidweb for about eight months. I've been generally satisfied, but Liquidweb is truly in it's own class. I've had no downtime at all, due to a problem on their end. Technical help is always available. They go far beyond what might be reasonable to expect and on top of that, … Show more they're nice about it.

If you want to limit your problems and have them resolved quickly when they do crop up - go with Liquidweb - hands down.

I have worked with LiquidWeb for several years now. Their customer service and technical skills are consistently top class.

They respond to queries and requests very quickly, usually in a couple of minutes. They have taken on many tasks for me, large and small, including site migrations, subdomain setups, Ruby on Rails setups, WordPress builds. I have been able to ask … Show more them for help with absolutely anything and they have always delivered.

Remarkable company with remarkable customer service!

I’ve been hosting websites on a dedicated server for the best part of 15 years. In the first five years I moved companies four times because of the lack of support, speed, and uptime.

I then hit the jackpot by going with liquid Web shortly after they started. They have prided themselves on great support, and they have delivered … Show more every single time. No longer waiting 24 hours for my emails to be replied to. Most issues are fixed within 20 minutes. And I am not a big customer only one dedicated server.

I've had multiple hosting providers over the last 10 years and the one I'd honestly recommend is LiquidWeb. It is - hands down - the best service you can ask for. The only downside is it's probably not affordable to everyone, especially hobby bloggers, but it's perfect for any type of business who can afford them. The support is incomparable … Show more to any other. The service is flawless. Best host who hasn't let me down in any way.

I had an amazing experience using Liquid Web. I have since then switched my workplace and my new employer's using a different host, so now I have a ground to compare. Working with another host made me realize just how lucky I was with Liquid Web. Support is incomparable. I doubt any other would get to the level Liquid Web's … Show more support is. About performance, they were better at that too, they just did a better job at providing all the services needed to smoothly run a website. There were hardly any issues and now there are a few a week. I miss hosting and working with Liquid Web.