I have bought coins through Coinspot but they refuse to send them. I have not been able to send any coins at all as Coinspot thinks they are being sent to somewhere they don't agree with and refuse to process my transactions. I appreciate that Coinspot makes a phone call to check the transaction but they have no right to … Show more demand to know where the coins are being sent and to refuse to accept my response. They have no right to continually block my transactions and refuse to let me send coins. If and when I can get my coins out of Coinspot I will never deal with them again.

TOTAL SCAM - stole $4,000 from me.

I passed all ID verification (passport, photo of me, photo of me with my passport, photo of me with my passport with a piece of paper with the information they wanted written on it).

I paid $4,000 to buy Bitcoin.

When I went to withdraw Bitcoin they said they wanted to call me. Why? I've passed … Show more all your ID checks. They said they tried to call but the number of was disconnected. Weird.

So I provided them with an alternative number to call me on. To do that I had to upload a photo of me, holding my passport, holding a piece of paper, requesting the phone number change. Really??

Fine, so I did that.

They then said they tried to call me but the number was disconnected. What utter lies.

Around in circles we went, at one point them telling me I needed to send in a photo of me holding my passport.... and so on endless "customer service" loop I went.

They even asked me to call them but when I asked for a phone number they refused to provide one.

Be good if coinspot could do a video about their exchange & the security of it as there’s a lot of people still doubtful of security

Good Job. It's going to be a great year for Bitcoin!

My account has been hacked I've lost over $20,000 I've had to go to AFCA because they refuse to answer or 21 emails just look at their Facebook you will see what I mean save ripped off a lot of people is a lot of people upset my account was compromised on the 21st January 2021 it wasn't noticeable until … Show more February the fifth 2021 my account unauthorised access in December my account where's changed over email and mobile after this an egg knowledge that they refused to answer my email or my request to have full reversal I've even claimed on cyber crime.
What is simply just don't care about the customers is quite a shame considering I thought this was a great platform but I'm not so sure anymore I have also requested the media to investigate.

From today onwards I will never use CoinSpot and will be reporting them to Fair trading, ASIC etc.
These scumbags conveniently (for them) don't have a contact number for when things conveniently (for them) go wrong for you. They take your deposits instantly but don't process withdrawals for hours or 'lose' your money. We transferred thousands of coins to another wallet … Show more and after waiting and waiting I contacted them via email (they never replied). Then we decided to try their 'live chat'. After waiting for hours we finally got someone who couldn't care less how thousands of dollars had gone missing. This consultant blatantly admitted he had no idea what had happened and couldn't have cared less. He even asked me to cancel the chat so he could apparently 'escalate' it. You could tell he just wanted to get through all the other people waiting in chat to complain how pathetic their site is. Also after the chat finished I never got an email or confirmation to say he even escalated the problem!
Oh and conveniently their site crashes when you need it most or there is a boom happening on your coins. Plus you will be robbed with higher fees than other exchanges. We all have no trust in the Coinspot exchange anymore. KEEP AWAY - this is a corrupt and terrible exchange.

***IF YOU WANT A GREAT EXCHANGE TO GO SWYFTX - they have never lost my coins and their actual customer service is real people that help you 24-7 any day****

Should add a aussie coin for us to invest into coinspots net worth. Otherwise, awesome platform!

Awesome. i was straight onto this. Now I can sleep at night again without checking the bloody market at all sorts of odd hours. Good on you Coinspot.

Hey Guys, really looking forward to you hosting RAMP Defi on the platform! it is starting to get a lot of attention and would prefer to get it on coinspot than other exchanges.

Coinspot is an all round competent platform. Fast, secure and modern with easy to use UI!

Love this platform. It's really easy to trade and the user interface is not cluttered with BS. Lots of new currencies being added all the time too!