Coinbase

9 user reviews

Coinbase is headquartered in San Francisco, California, United States, and brands itself as the world’s most popular way to buy and sell Bitcoin, Ethereum and Litecoin. The company was founded in June 2012 by CEO Brian Armstrong. Armstrong, a Rice University graduate, was featured in Fortune’s “40 under 40”. Coinbase’s stated objective is to be the most respected brand in the space. The company has served over 10 million customers, and over USD $50 billion has been exchanged on the Coinbase platform. Coinbase supports 32 countries in Asia, Australia, Europe and North America. Customers can download a digital wallet app that is compatible with web browsers, Android and iOS. The wallet can then be connected to a credit card, debit card or bank account, enabling the user to exchange Bitcoin, Ethereum and Litecoin into and out of their local currency. The digital wallet also enables users to send, receive, request and securely store their cryptocurrency, as well as shop at merchants that accept Bitcoin, and trade on digital asset exchanges such as GDAX. Coinbase also offers merchant tools that enable businesses to accept Bitcoin payments. The merchant offering features an instant sell facility, to minimise exposure to currency fluctuations. A digital API for developers is also available. The Coinbase API enables developers to integrate Bitcoin, Bitcoin cash, Litecoin and Ethereum into existing and new applications. Support is available via email or an online chat with Ada, the Coinbase support bot. The company’s website features an announcements section and a knowledgebase.

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9 user reviews

“Coinbase Support +1(855)750-0786 is excellent ”
Reviewed

I called Coinbase Support +1(855)750-0786 to recover my bitcoins which were lost as I was scared of losing my money. They started working and they helped me get my btc back.
Recommended to all users. Thank You

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This review is the subjective opinion of a Host Advisor member and not of Host Advisor Pty Ltd.

“They won't even read or respond, except by Bot, to repeated queries from my mother about mis-sent funds.”
Reviewed

I am sick of the lack of customer service at Coinbase.com. My mom accidentally sent 1.15 BTC to my Coinbase account using my BCH address. We cannot get Coinbase to try to recover the funds, which ARE still on the blockchain. They send answers back that are obviously Bots and the answers have exactly NOTHING to do with the problem. Show more

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“Hard to get your own investments back”
Reviewed

I find Coinbase pretty simple and easy to use when trading and buying coins.
But it's a bit of a let-down when you realize that their rates are way higher than other places.
Another issue is when you try to get some back, it takes way too long. I got a part of my funds back after 2 weeks of waiting once. Show more

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“Rubbish”
Reviewed

I am having trouble withdrawing my funds from my coinbase wallet. I have been calling the coinbase phone number provided for THREE DAYS and still no one is picking up. The company is rubbish and the services are worse.

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“Coinbase is a nightmare”
Reviewed

I made a deposit which was supposed to appear within 1 to 2 days on my account, but one week later I am still waiting. My queries are also completely ignored.

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“Can't get money out of Coinbase”
Reviewed

I've been trading for a few months and didn't have any problem putting money into my account. I bought various coins and sold some of them over time. Now I can't seem to withdraw any money from the account, but I can still buy/sell coins. Support won't explain what's going on!

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“My experience has been a nightmare”
Reviewed

My experience has been a nightmare, my account has been shut down for no reason and they have no customer support. I have been trying for weeks to contact them.
Without doubt the worst company I have tried to do business with. No customer support. Please consider other options before joining Coinbase.

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“Not impressed”
Reviewed

I just started using Coinbase, not impressed so far. I noticed frequent outages and I've only been trying it out for 2 days. I was mostly unable to buy any coins and I missed a few opportunities in the meantime. By the time the service got back online, the coins were already more expensive to buy.

Don't know if it was Show more

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“One of the best”
Reviewed

I'm using a few different Bitcoin exchange services and Coinbase is one of the best ones! Haven't had any issues so far

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Coinbase features

  • Bitcoin
  • Ethereum
  • Litecoin
  • Email ticket support
  • Bitcoin Cash
  • Buy
  • Sell

Official description provided by Coinbase

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. We're based in San Francisco, California.

Bitcoin is the world's most widely used alternative currency with a total market cap of over $100 billion. The bitcoin network is made up of thousands of computers run by individuals all over the world.

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